We were welcomed like we have never been before in a car dealership. They got our names immediately and called us by name the whole time and even later when we walked in the door. They were friendly, not "pushy", very accommodating, and knowledgeable. They gave us a great deal and worked the numbers to meet our budget. Small town business was better than the big city and we are very happy. We send anyone looking for a vehicle in their direction and rave about our experience. We will go there in the future.Kim and Jeff
They got our vehicle in quickly on a hard to diagnose problem. Got it fixed and back to us. We had a big problem with an extended warranty that we purchased from the previous owner which I felt should have covered the repairs but didn't. Even thought the warranty had nothing to do with Estes they made several calls trying to help us. They had no luck with the warranty but did try to make it right with the final bill. I appreciate what they did.
I purchased 2 cars in the last month and a half from Craig. He was very personable and made the process as easy as he could.