Great service. Matt Pencil was extremely friendly and did everything I asked. he was very knowledgeable about the vehicle I decided to buy. I walked in about noon to just look and drove out at 4PM in a new Buick Encore. Very happy.
Very good people at Bill Estes. See Scott Simmons for a great deal, and great service after the sale. Very happy with my experience and recommend them.
Caring and competent
Bought a GMC truck here. Scott Simmons is a great salesman and he gives great service after the sale. I recommend Bill Estes Lebanon.
We brought our new car (2017 Chevy Cruze Hatchback) in for its first oil change and tire rotation. The mechanic changing the oil noticed that there was a lot of oil under the car when they lifted it up. We were told that it looked like a loose oil filter. So the mechanic cleaned up the oil and changed the oil and filter and rotated the tires. When we went back to pick up the care. The Serviceman their told us about the oil leak and set us up with an appointment to come back and make sure that it was nothing major. We brought it back the following Wednesday they put it back on the lift and no oil leak. I also take my other vehicle to them for oil changes and tire rotations. Have not had a bad experience. Everyone is super friendly.
Made a great trade. Great service and price! Will go back next time it's time to trade.